Checkout a Hotspot, Laptop or Tablet

Step 1.Check Eligibility

A person must be a City of Orlando resident to check out a device. Even though an address may say Orlando, it might be in unincorporated Orange County or another nearby city. 

Check your address

Step 2.Find a Location Near You

List of locations that offer the program - can we have these linked to each centers page for addresses and contact info? 

• Dr. James R. Smith Neighborhood Center
• Engelwood Neighborhood Center
• John H. Jackson Neighborhood Center
• Rosemont Neighborhood Center 
• L. Claudia Allen Senior Center 
• Hispanic Office for Local Aassistance (HOLA)
• Dr. I Sylvester Hankins Park Neighborhood Center
• Callahan Neighborhood Center
• Northwest Neighborhood Center
• Dover Shores Neighborhood Center
• Grand Avenue Neighborhood Center
• Ivey Lane Neighborhood Center
• Langford Neighborhood Center
• Rock Lake Neighborhood Center
• Wadeview Neighborhood Center
• Citrus Square Neighborhood Center 
• RISE Employment and Training Office

Step 3.Visit Location to Check Out Device

Neighborhood Center staff will need a Drivers License or mail to verify City of Orlando address. You have two weeks to utilize the device before it must be returned. If you need additional time, you must return the device and re-check it out at the same location.

Rules for Check Out:

• Any verified Resident of the City of Orlando may checkout a Device. (MUST be 18 or Older to check out a device)
• Devices can be checked out for up to 14 days and MUST be returned to the same location they were checked out from during each locations normal operating hours. 
• Returning a device damaged or not at all, may result in suspension of the households Device Checkout privileges.  
• Content filtering is always On and will prohibit access to inappropriate sites. Parents/Guardians are still responsible for monitoring device usage of minors.  
• Each Household may checkout 1 of each device type.  

Step 4.Sign Lending Agreement

A Lending Agreement Form is required to be signed for each device checked out. A staff member will provide this form during the check out process.